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Have questions about our properties or want to make a booking? We'd love to hear from you.
FAQ
Frequently Asked Questions
Quick answers to common questions
How do I make a booking?
You can check availability and make a booking request through our availability page. We'll confirm your booking once we receive your request.
What is your cancellation policy?
Our cancellation policy varies by property. Please contact us directly for specific details about cancellation terms and conditions.
Are pets allowed?
Pet policies vary by property. Please check the specific property details or contact us to enquire about bringing your pet.
What time is check-in and check-out?
Standard check-in is from 3pm and check-out is by 10am. Flexible times may be available upon request - please contact us to discuss your requirements.